> For the complete documentation index, see [llms.txt](https://alphaleagueracing.gitbook.io/alpha-league-racing-2.0-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://alphaleagueracing.gitbook.io/alpha-league-racing-2.0-guide/other-resources/troubleshooting-issues.md).

# Troubleshooting issues

## Known issues (*05/05/2023)*

* Desktop PC/MAC: No known issues
* Android Mobile: Infinite loading, resolution in progress
* SAGA: No known issues

## Troubleshooting issues&#x20;

Chrome, Firefox and Brave are the best browsers to run Alpha League Racing.

#### The game doesn't load/is stuck on loadscreen

Solutions:&#x20;

1. Browser: \
   \- Clean Cache (entirely) > Quit Browser > Reopen ALR App\
   \- Clean Cache (entirely) > Quit Browser > Reopen ALR App in **Incognito mode**
2. Mobile: \
   Quit and reopen ALR App

*If you have any suggestion on how to improve this documentation, please join discord and discuss it directly with the Team:* [*https://discord.gg/p5MqtAExUM*](https://discord.gg/p5MqtAExUM)
