# Troubleshooting issues ## Known issues (*05/05/2023)* * Desktop PC/MAC: No known issues * Android Mobile: Infinite loading, resolution in progress * SAGA: No known issues ## Troubleshooting issues Chrome, Firefox and Brave are the best browsers to run Alpha League Racing. #### The game doesn't load/is stuck on loadscreen Solutions: 1. Browser: \ \- Clean Cache (entirely) > Quit Browser > Reopen ALR App\ \- Clean Cache (entirely) > Quit Browser > Reopen ALR App in **Incognito mode** 2. Mobile: \ Quit and reopen ALR App *If you have any suggestion on how to improve this documentation, please join discord and discuss it directly with the Team:* [*https://discord.gg/p5MqtAExUM*](https://discord.gg/p5MqtAExUM) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://alphaleagueracing.gitbook.io/alpha-league-racing-2.0-guide/other-resources/troubleshooting-issues.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.